Training and Support

In the senior care industry, knowledge and expertise are the keys to success. That’s why we provide one of the best training programs in the entire industry, and you get ongoing support for the life of your business.

Our training program and support network are two of the best benefits of becoming a Senior Care Authority franchise owner. Before you get started, we’ll make sure you’re equipped with everything you need to build a thriving business.

What Type of Training and Support Do Franchisees Receive?

Below, you’ll find a brief summary of what you get with our world-class training and support program. This is by no means exhaustive, and if you have any questions, call or email us for more information.

Initial Training

You’ll receive access to a series of tutorials available through our online Learning Management System. Additionally, our experienced trainers provide instruction on the specific areas relevant to the eldercare industry that they work in each day. These include:

• Nursing
• Geriatric care
• Assisted living
• In-home care
• Dementia consultants
• Elder law
• Financial planning
• Social media marketing
• Insurance processing
• Technology
• And many more

One-on-One Coaching

Combined with the initial training, experts provide one-on-one coaching sessions through audio and video conferencing on a myriad of subjects specific to your particular market. These sessions will also place additional emphasis on subjects discussed in the initial training and prepare you for your industry meetings (online and face-to-face) to get your business moving forward.

Field Training

The first time you visit assisted living locations as a Senior Care Authority franchise owner in your market, a member of our corporate team will be with you. We will assist you in vetting senior living locations, along with building key referral sources.

Mentoring

As a supplement to the training, coaching, and field training provided by the corporate team, for a specified period of time, each new franchise owner is teamed up with an experienced franchise mentor for guidance in time management, building referral sources, and helping get your business off to a faster start.

Operations Manuals

You will receive complete and comprehensive documentation that describes the operating procedures for the Senior Care Authority business model. These documents are proprietary and only available to Senior Care Authority franchisees.

Ongoing Support and Collaboration

Our relationship doesn’t end after training. If you ever have any questions or need help navigating a complex situation, you can lean on your Senior Care Authority colleagues.

Our dedicated team is invested in your long-term success and is always available to offer ongoing support with:

• Weekly coaching and strategy calls
• Live webinars and continuing education sessions
• 24/7 access to our online support platform
• Responsive phone and email support from our experienced corporate staff
• On-site visits to help you grow, optimize, and evolve your business

Access to Exclusive Tools and Marketing Resources

To help you build your brand and streamline your operations from day one, we give you access to a full suite of proprietary tools and professionally developed resources. These assets are designed to help you effectively market your services, manage client relationships, and supercharge your business growth.

• Marketing templates and digital assets
• Proprietary CRM and lead management systems
• Brand partnerships and referral-building playbooks
• Technology training and system setup
• Monthly franchisee peer calls and mastermind groups

Ready to Make a Difference in a Growing Industry?

Join Senior Care Authority and start your franchise journey.

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By submitting this form, you acknowledge that it is not for employment but the first step toward being awarded a franchise.

Disclaimer

By checking this box and providing your mobile phone number and email address, you explicitly consent to receive customer care and marketing emails and SMS/text messages from Senior Care Authority LLC, including messages sent via autodialer, at the number and email address provided. These messages may include responses to your inquiries about finding a senior care advisor, assisted living facilities, franchise opportunities, or other relevant services and promotional offers. Consent is not a condition of purchase. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Message frequency varies.

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Develop Additional Revenue Streams with Our Elder Care Assistance and Senior Care Consultation Service

You’ll also receive training in our exclusive Eldercare Consulting Program. With this program, franchise owners develop additional service offerings and revenue streams that are highly sought after and valued by clients.

This concierge-personalized approach leaves no stone unturned, no solution unexplored. Your goal will be to advocate for families and to simplify their decision-making process. As a franchise owner, you will complete a separate training program as well as receive ongoing support and mentoring while you develop this part of your business.

As an Eldercare Consultant, some of the things you will assist your clients with are:

• Choosing the best in-home care options
• Finding a skilled nursing facility
• Long-distance caregiving and advocacy
• Facilitation of difficult conversations, helping families build consensus when possible
• Negotiations with care facilities
• Understanding the resources available to you in your community
• And more

This unique program offers our franchise owners the opportunity to advance their knowledge base, strengthen expertise, and create a stronger position in their respective markets.

Never Stop Learning with SCA Academy

As a trailblazer in the senior care services industry, Senior Care Authority is constantly evolving and creating new opportunities for our franchise owners to succeed. In 2021, we launched Senior Care Authority Academy.

This platform is designed to provide families, clients, business-to-business partners, and other referral sources with cutting-edge learning programs and courses to grow their knowledge and information base. Our mission is to provide a premier training and resource center for consumers to receive education and information in the senior care industry.

• Premier educational program in the senior care industry
• Educational seminars for the public
• Educational seminars for professionals in the senior care industry
• Seminars conducted by SCA franchisees and outside professionals
• Opportunity to build referral partners
• Opportunity to earn additional revenue

Ready to Get Started?

Before training can start, you need to reach out and get the ball rolling. Call us or email us for more information, or learn more about the first steps to becoming a franchise owner.