About Us

Name: Charlotte Metrolina
Address: CHARLOTTE, SC, 28210, US
Telephone: (704) 754-8754

Senior Care Authority has been serving older adults for over a decade, providing support in finding the best care for all seniors.

Senior Care Authority makes navigating senior care options in Charlotte Metrolina seamless and with much less stress on the family. We are local experts who live and work in the same community we proudly serve.

free consultation

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Connect with an Advisor

Meet with a certified senior care advisor based in your area, familiar with local options.

Home & Care Selection

You can be confident that any provider we recommend meets our highest standards.

Eldercare Support

We’ll schedule tours and accompany you on visits, so you can get real-time feedback.

Senior Care Authority

If you are looking for senior placement services in Charlotte Metrolina and the Surrounding Areas, then call our local owners to set up your consultation.

Meet the Team

Amy Everett, CSA, CDP

Area Owner

Amy is a Charlotte native. She currently lives in Matthews with her husband, Chad who is from Texas. They both own a home inspection business but Chad runs and operates so Amy can do what she loves. They have 2 children, Christian and Amelia.

Amy comes to us from the pharmacy world. During her tender there her passion for the Senior community grew even stronger. When Chad and Amy first got married she worked at a facility and loved the residents and really thought of them as family. She got pulled into the pharmacy world after having Christian. The hours and location worked better for the family at that time. She grew her role at the pharmacy with her hard work and determination. She implemented a program, Full Service Medication Management. The program was geared towards seniors who need help with their medications in order to age in place. Her passion for the seniors grew even more at this point. She knew she wanted to work with seniors but could not figure out in what capacity. ay

Amy is also a Board member for the Charlotte Village Network, a non-profit that helps the senior community stay active in their community. They have game nights, movie nights, dinner and lunch dates. At Christmas they even enjoyed a night driving around admiring the Christmas lights .

Amy began the conversation with Mike about Senior Care Authority. Once she heard what they did and how they did- she knew admittedly she wanted to be a part of Mike’s team. Amy is always smiling and loves to laugh. Make sure to tell her a joke when you meet her, she will probably have one to tell you!

Senior Care Authority offers the following services:
• Consulting
• Independent Living, Assisted Living, and Memory Care Community Selection
• Long Term Skilled Nursing Research & Placement
• Medicaid Communities and Facilities Research & Placement
• Helping Older Drivers and Their Families Have Safe Driving Discussions & Decisions
• Employee Assistance Programs for Employers (Elder Care Help)

Sylena Hutchinson

Senior Care Placement Advisor

With 15 years of diversified leadership experience, Sylena brings a refined, solutions-driven approach to senior placement and client advocacy. Originally from the Bahamas, she carries a global perspective, polished professionalism, and a deeply rooted commitment to serve every family she supports.

Within the senior living industry, Sylena has built a reputation for excellence through four years of high-impact performance, consistently earning the trust of families, professional partners, and community stakeholders. Her work is defined by clarity, responsiveness, and a steady ability to guide families through complex transitions with confidence, discretion, and care.

Her broader leadership background spans entrepreneurship and business partnerships across advertising, wellness, food and beverage, tourism, and community-focused ventures. This diverse experience strengthens her ability to think strategically, communicate effectively, and navigate complex decisions with both structure and creativity.

Sylena is also the Co-Founder of The Care Project, a local charitable initiative dedicated to supporting seniors and families in need. In addition, she has contributed to disaster relief efforts, providing coordination and support during times of crisis—work that reflects her resilience, composure under pressure, and unwavering commitment to serve, problem-solve, and connect people with meaningful solutions.

Outside of her professional life, Sylena is a devoted mother of two. Her son, Gabriel, attends the University of Central Florida, and her daughter, Aryana, attends Rider University. Their pursuit of purpose and excellence continues to inspire her own commitment to growth and impact.

Sylena’s work is defined by trust, discretion, and elevated service—ensuring families feel supported, informed, and confident at every stage of their journey. She believes families deserve more than options—they deserve clarity. And when things feel overwhelming, she brings the calm, the plan, and the next right step!

Danielle Scott

Eldercare Consultant

Danielle Scott has lived in various towns in both North and South Carolina for over 30 years. Danielle currently lives in SC with her husband, Wesley, and their two children along with an assortment of adopted fur-babies.

Danielle received her degree in Early Childhood Education and spent most of her career working with preschoolers and their families. While homeschooling her own children, Danielle searched for new ways to continue providing care for other families as well. Senior Care Authority provided an excellent opportunity to serve local senior adults and their loved ones. Danielle was able to train specifically in Medicaid and Skilled Nursing Placement in the Carolinas and considers herself very fortunate to be able to work with the rest of the team at Senior Care Authority of Charlotte.

As a teenager and young adult, Danielle was able to see her paternal grandfather thrive in an Assisted Living Community. Later, her maternal grandparents received in home help while living with Danielle’s parents, which allowed Danielle to take part in some of their care especially when her maternal grandfather needed hospice help as well. Shortly after beginning with Senior Care Authority, Danielle and Wesley encountered first-hand the challenges of personally providing care for Wesley’s mother when she faced a life-threatening medical crisis. The process of meeting these needs both medically and emotionally with dignity and love was eye-opening. These experiences allow Danielle to approach each family with empathy, respect and a determination to search out the best options available to meet each individual circumstance.

The Senior Care Authority Team offers the following services:
• Consulting
• Advocacy & Care Management
• Independent Living, Assisted Living and Memory Care Community Research & Selection
• Long Term Skilled Nursing Research & Placement
• Medicaid Communities and Facilities Research & Placement
• Employee Assistance Programs for Employers (Elder Care Help)
• Beyond Driving with Dignity

Senior Care Advisor visiting and going over information with senior clients

Your Advisor will meet with you in person to discuss your options and then accompany you on visits to places that meet your criteria. We ensure that all your questions are answered, and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.

We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services. In the rare case where we are not contracted with a community, your Advisor will let you know at the outset and explain any fees that might be incurred, should you choose that location. You can expect total transparency from us and we respect your right to choose.

Company History

Senior Care Authority

Senior Care Authority® was founded in 2009 by Frank and Michele Samson of Sonoma, California. They opened a local placement agency and learned everything there was to know about finding the right care situation for an older adult needing help with activities of daily living. They came to the Senior Care space with successful business development skills in their past as well as personal family experience finding care solutions. The business took off, primarily due to their diligence, compassion, and commitment to helping families.

Get in Touch

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Have questions or need guidance on senior care? We’re here to help. Fill out the form below, and one of our trusted advisors will reach out to support you and your loved ones.

(704) 754-8754

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About Us

Founder and CEO, Frank Samson launched Senior Care Authority® in 2009 with our first location in Sonoma County, California. Previously, Frank built a concierge travel-based franchise into a premier global brand with over 75 franchise owners. With his 20 years of expertise in the franchise industry and a passion to help families and their aging loved ones, Frank identified a need in the senior industry for a concierge approach to help families through challenging and stressful circumstances.

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