Expert Advice Navigating the Care Choices Your Loved One Deserves
About Our Services
Making the right care decision for your loved one can be a daunting task. There are so many options; the terminology is often unfamiliar and the terrain unknown. Senior Care Authority will streamline the process to make it easier for you to make informed choices and reduce the stress associated with such important decisions.
Our team of Certified Senior Advisors carefully inspects locations of all sizes and at different budget levels. We meet the staff, residents, family members (when possible). State reports are reviewed to advise you of any citations or complaints issued against a particular provider. Whether it is Independent Living, Assisted Living, Memory Care or Skilled Nursing, we have the knowledge and experience to help you find the best fit.
Your Advisor will accompany you on visits to places that meet your criteria, ensure that all your questions are answered, and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.
We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services. In the rare case where we are not contracted with a community, your Advisor will let you know at the outset and explain any fees that might be incurred, should you choose that location. You can expect total transparency from us and we respect your right to choice.
Sometimes our families need help with navigating challenging transitions and a complex healthcare system. This can include facilitating essential conversations between family members, locating a skilled nursing facility, home care agency or caregiver selection, long distance caregiving, finding the right resources and learning how to access them, or regular visits to your loved one, providing you with “peace of mind” when you are unable to visit.
It can be comforting to have someone partner with you who is outside the emotional landscape of the family: doing research, talking to providers, organizing paperwork, or finding those “needle in a haystack” resources – a go-to person you can turn to when things get overwhelming. You and your Advisor can get to know each other and decide if working together is a good fit to meet your needs.
Advocacy and Family Coaching
An advocate can be a good friend to have on your side, especially when things get complicated. Sometimes there is so much information being offered that it is nearly impossible to hold it alone and sort out what you have been told. As your advocate and coach, we do our best to ensure that everyone understands information being dispensed and that your questions are answered appropriately.
A third party who is outside of the emotional landscape of the family during tough decision-making can be a great benefit. Each family has its own dynamic and a coach can help make sure everyone is heard and seen, and that everyone is treated fairly, even if you don’t all agree. We are not therapists but well trained to empower families to move forward with whatever process is most beneficial and hopefully find consensus. Initial consultations are always offered at no charge.
Our Eldercare Consulting services are billed hourly, with discounted rates on bulk hour packages. Your first consultation is always complimentary after which your Advisor will clearly explain any costs.