Kelly Myers-Ott, Local Senior Advisor
Making the right care decision for your loved one can be a daunting task. There are so many options; the terminology is often unfamiliar and the terrain unknown. Senior Care Authority® of Shenandoah Valley area including Roanoke VA, Harrisonburg VA, Charlottesville VA, Fredericksburg VA will streamline the process to make it easier for you to make informed choices and reduce the stress and pressure associated with such important decisions.
Our team of Certified Senior Advisors carefully inspects locations from mid-to-larger size communities as well as smaller, residential care homes. We meet the staff, residents, family members when possible. State reports are reviewed to advise you of any citations or complaints issued against a particular provider. We have comprehensive knowledge and experience with all facets of senior living, from Independent Living to Assisted Living, to Memory Care and Skilled Nursing.
Your Advisor will meet with you in person to discuss your options and then accompany you on visits to places that meet your criteria. We ensure that all your questions are answered, and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.
We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services. In the rare case where we are not contracted with a community, your Advisor will let you know at the outset and explain any fees that might be incurred, should you choose that location. You can expect total transparency from us and we respect your right to choice.
Sometimes our families need help with challenging transitions, endless decision-making and navigating a complex healthcare system. This can include facilitating essential conversations between family members, locating a skilled nursing facility, home care agency or caregiver selection, long distance caregiving, finding the right resources and learning how to access them, or regular visits to your loved one, providing you with "peace of mind" when you are unable to visit.
It can be comforting to have someone partner with you who is outside the emotional landscape of the family: doing research, talking to providers, organizing paperwork, or finding those "needle in a haystack" resources – a go-to person you can turn to when things get overwhelming. No care plan is cookie cutter. We customize our services for your family. We are your advocates on this often difficult journey and help you track the endless details.
There is no cost for an initial consultation. You and your Advisor can get to know each other and decide if working together is a good fit to meet your needs.
An advocate can be a good friend to have on your side, especially when things get complicated. When navigating the healthcare system, sometimes there is so much information being offered that it is nearly impossible to hold it alone and sort out what you have been told. As your advocate and coach, we do our best to ensure that everyone understands the information being dispensed and that your questions are answered appropriately.
A third party who is outside of the emotional landscape of the family during tough decision-making can be a great benefit. Each family has its own dynamic and a coach can help make sure everyone is heard and seen, and that everyone is treated fairly, even if you don’t all agree. Your coach can help your family find consensus or at least encourage everyone’s point of view to be voiced and listened to calmly. We are not therapists. We are trained to empower families to move forward with whatever process is most beneficial. Initial consultations are always offered at no charge.
The Beyond Driving with Dignity training and certification program was designed to help senior drivers and their families work through the complicated issue of age-related diminishing driving skills. Beyond Driving with Dignity helps an older driver with diminishing skills make a smooth transition from the driver's seat to the passenger seat. The program also ensures that the individual can maintain as much independence as possible.Contact us to learn more