Lisa Isbell, Local Senior Advisor
Our Commitment to Privacy
Senior Care Authority respects your privacy and the privacy of your family members (or other persons on whose behalf you submit information). This Policy describes how we collect, use, and disclose information, including personal information, about you and your family members. For purposes of this Policy, unless we distinguish otherwise, “you” refers to you and the persons about whom you submit information, and “your information” refers to your information and the information that you submit about others. For purposes of this policy, the term “family members” applies not only to your family members but also to other persons about whom you submit information.
Scope of This Policy
Information We Collect
We may collect information about you from a variety of sources, including information we collect from you directly, information we collect about you when you visit our site, use our services, or view our online advertisements, and information we collect about you from other sources, such as third party partners and affiliates (where permitted by law).
Information We Collect Directly From You:
We collect information directly from you when you visit our website, register for our newsletter, or request information from us. Specifically, we collect contact information about you, including your name, postal address, email address, and phone number. We also collect the following information about your family members: name, address, age, type of living care desired, and certain health information (e.g., bathing, dressing), and other information that you choose to submit to us.
You are not required to submit any information to us in order to view our website. If you would like information about our services, then you may submit information to us about you and your family members. The information that you submit to us is entirely voluntary. Providing us with information about your family members enables us to assist in finding potential placement options, but you have the option to provide as much or as little information as you would like.
Information We Collect When You Visit Our Site:
How We Use The Information We Collect About You
We use the information that we collect about you to enable us to contact you; to fulfill your requests for services and products; to fulfill your requests for information about our services and products; and, where permitted by law, to provide you with other information that we believe may be of interest to you. We use the information that you submit about your family members to assist us in identifying potential placement options for your family members. We also use the information that we obtain from you to improve our website and our products and services.
Opting Out of Marketing Communications
We may send you promotional email messages and a newsletter if you request to receive information from us via email. You may stop receiving promotional email messages by following the a link contained in the email itself, which is an integral part of every email communication that we send to you.
Sharing Your Information
We may hire vendor companies to provide limited services on our behalf, including packaging and delivery, sending postal and electronic mail, such as our newsletter, providing technical support, and to assist us in providing the products and services that you request from us. We only provide those service providers with the information necessary to perform the requested service.
We may share your information with our affiliates, including SCANetwork. We also may share the information that you have provided to us about both you and your family members to a SCANetwork member if we believe, in our sole discretion, that the SCAnetwork member may be able to assist you.
At your request, we may share information about your family member to a Residential Care Facility for the Elderly if you would like for us to move forward in finding assisted living or member care for your loved one.
We do not sell, lease, or rent your information to other companies or individuals. Senior Care Authority, however, may license, sell, or otherwise transfer its technology or business, or a portion thereof, to third parties, and, in connection with such transfers, it may disclose customer and prospect data.
We also may disclose your personal information to protect our rights and property, to prevent against fraud and abuse, and to protect other users of our services. We also may disclose your information as permitted or required by law.
User Generated Content
This website and our products and services are not intended for use by children. Senior Care Authority does not knowingly collect information from children under the age of 13 and we do not want to receive personal information from children under the age of 13.
Effective Date: April 11, 2011