Senior Care Authority - What Our Families Are Saying
Excellent, professional, timely, attention to detail, pleasant, accommodating---I HIGHLY RECOMMEND LAURA CASSELL. In an extremely stressful time of real need she was my guiding light. She assisted me in finding a memory care facility for my wife. She went "above and beyond" in every aspect. I am 70 years old, she is a once in a lifetime encounter, a true angel!
Like so many others, I didn't have a clue about how to navigate all of the issues surrounding getting care for an aging relative. But after meeting Laura and learning about the available options, I'm no longer doing it on my own. She's a wealth of information on the subject, but her years of experience is what sets her apart. Rather than visiting dozens of properties, she easily narrowed them down for me, which is invaluable because I'm out of state. And she's been super patient dealing with my Mom's hesitancy to live somewhere other than the home she's known for so long. I wholeheartedly recommend Laura and Senior Care Authority.
"Laura Cassell was wonderful to work with. She was so helpful in getting our sister placed in Assisted Living. We had no idea where or how to begin, without her we wouldn’t have made it. Laura is very compassionate about her job and helping people in one of the hardest times in their lives."
"Laura Cassell went way above and beyond to help us in the difficult and heartbreaking task of placing our father/husband in a memory care facility. We had several disappointments and roadblocks and she was right there to address immediately. She was our Angel. I would highly recommend her business to anyone who needs advice, education and help with placing a loved one in a care facility! She is loving and kind."
– W. Sommer
"I would give Laura six stars if I was able. She helped locate my father to an excellent facility and followed -up afterward to ensure everything was running smoothly. Took a lot of weight off my family's shoulders!!"
– A. Harris
"Laura has been a wealth of information and help to me! My mother was recently diagnosed with dementia and Laura has provided many different contacts, solutions and best of all she has been my rock/support person that I've needed to make it through this rough spot. I would be lost without her guidance!"
– M. van Hoose/p>
"Our experience with Laura from the very first phone call to the very first meeting has been nothing short of phenomenal. Laura assisted me by making the contacts and locating a very nice place for my wife. As it turned out my wife got sick and had to go into the hospital and then into skilled nursing and rehab. As she has started to recover Laura located another facility that could admit my wife. With Laura’s experience she was able to guide me through the minefield of assisted living and nursing homes. Very satisfied and would recommend Laura to anyone seeking to have a loved one cared for."
– D. Knowlton
"After 2 weeks of seeking help for my sister who requires long-term placement secondary to dementia,I was unable to find anyone that could help until I connected with Lauara Cassell of Senior Care Authority-Gulf Coast Region. I have never met a more professional,compassionate,knowledgeable individual. While she could not help directly due to my sister's circumstances, she spent time listening, offering suggestions, and supplying me with a list of resources that I could address. Thank-you Laura. If I could give you more than 5 stars...."