Senior Care Authority

Privacy Policy

Linda Cale, CSA®

2131 Woodruff Rd, Suite 2100 #361 - Greenville, SC 29607

Privacy Policy

Our Commitment to Privacy

Senior Care Authority respects your privacy and the privacy of your family members (or other persons on whose behalf you submit information). This Policy describes how we collect, use, and disclose information, including personal information, about you and your family members. For purposes of this Policy, unless we distinguish otherwise, “you” refers to you and the persons about whom you submit information, and “your information” refers to your information and the information that you submit about others. For purposes of this policy, the term “family members” applies not only to your family members but also to other persons about whom you submit information.

Scope of This Policy

This Policy covers the information that Senior Care Authority collects when you visit Senior Care Authority’s website, This Policy does not cover the use of Senior Care Authority’s products and services. This Policy incorporates by reference the terms of use of Senior Care Authority’s website.

Information We Collect

We may collect information about you from a variety of sources, including information we collect from you directly, information we collect about you when you visit our site, use our services, or view our online advertisements, and information we collect about you from other sources, such as third party partners and affiliates (where permitted by law).

Information We Collect Directly From You:

We collect information directly from you when you visit our website, register for our newsletter, or request information from us. Specifically, we collect contact information about you, including your name, postal address, email address, and phone number. We also collect the following information about your family members: name, address, age, type of living care desired, and certain health information (e.g., bathing, dressing), and other information that you choose to submit to us.

You are not required to submit any information to us in order to view our website. If you would like information about our services, then you may submit information to us about you and your family members. The information that you submit to us is entirely voluntary. Providing us with information about your family members enables us to assist in finding potential placement options, but you have the option to provide as much or as little information as you would like.

Information We Collect When You Visit Our Site:

We use cookies, session data, and other technologies, such as, but not limited to, Google Analytics, to collect information about you when you visit our site and use our services. Specifically, we may collect the following information via these technologies:

  • Your browser type and operating system
  • Web pages you view
  • Links you click
  • IP address
  • Site visited before coming to our site
  • Aggregate information such as the number of visitors to our website

How We Use The Information We Collect About You

We use the information that we collect about you to enable us to contact you; to fulfill your requests for services and products; to fulfill your requests for information about our services and products; and, where permitted by law, to provide you with other information that we believe may be of interest to you. We use the information that you submit about your family members to assist us in identifying potential placement options for your family members. We also use the information that we obtain from you to improve our website and our products and services.

Opting Out of Marketing Communications

We may send you promotional email messages and a newsletter if you request to receive information from us via email. You may stop receiving promotional email messages by following the a link contained in the email itself, which is an integral part of every email communication that we send to you.

Sharing Your Information

We may hire vendor companies to provide limited services on our behalf, including packaging and delivery, sending postal and electronic mail, such as our newsletter, providing technical support, and to assist us in providing the products and services that you request from us. We only provide those service providers with the information necessary to perform the requested service.

We may share your information with our affiliates, including SCANetwork. We also may share the information that you have provided to us about both you and your family members to a SCANetwork member if we believe, in our sole discretion, that the SCAnetwork member may be able to assist you.

At your request, we may share information about your family member to a Residential Care Facility for the Elderly if you would like for us to move forward in finding assisted living or member care for your loved one.

We do not sell, lease, or rent your information to other companies or individuals. Senior Care Authority, however, may license, sell, or otherwise transfer its technology or business, or a portion thereof, to third parties, and, in connection with such transfers, it may disclose customer and prospect data.

We also may disclose your personal information to protect our rights and property, to prevent against fraud and abuse, and to protect other users of our services. We also may disclose your information as permitted or required by law.

User Generated Content

Portions of our site permit users to submit their own content for blogs or to respond to blog postings. Any information that you disclose becomes public information. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy. Senior Care Authority is not responsible for the results of such postings or for the accuracy of any information contained in those postings.

Children’s Privacy

This website and our products and services are not intended for use by children. Senior Care Authority does not knowingly collect information from children under the age of 13 and we do not want to receive personal information from children under the age of 13.

Changes to this Privacy Policy

We reserve the right to change our Privacy Policy from time to time. The most recent version of our Privacy Policy always will be posted on our website with the date that it becomes effective. Customers and other interested parties who wish to receive a copy of a previous version of our Privacy Policy can do so by contacting us with your name, your company, and the specific date or dates of interest.

Contact Us

Please contact us if you have any questions regarding this Privacy Policy.

Effective Date: April 11, 2011

Grandpa and Grandson
Couple at Lake

"Linda spent time really understanding what our needs were and worked hard to find the right environment that met those needs. Whether it was the communities survey history, longevity of staff, activities, transportation, room layout or just the financial investment, Linda was so diligent in making sure we were making the best choice we could. We are convinced that Linda's involvement helped us find the best place for our loved one's care. I really don't know what we would have done if Linda hadn't been there to guide us along the way. We whole heartedly thank her and would highly recommend her services to anyone in a similar situation. She made the difficult bearable."

- P. Shaw

"I knew nothing about finding an assisted living facility for my dad before I met Linda. She was professional, knowledgeable, educational, and most importantly caring. We looked at 4 different places that all met the criteria. Together we selected the best one. Days after selection, my dad was informed he needed to move from his current skilled care facility to someplace else. Insurance said so. There are no family members within an 8 hour drive of my dad and Linda facilitated the move on her own. She even made arrangements for temporary furniture until family could return. Never in my adult life have I experienced such genuine care from a service provider. Linda is by far the best."


SCA in Greenville went beyond in such ways as meeting with my Mom for comfort, arranging for other care and even moving.

- B. Shelton
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