Senior Care Franchise Owner Testimonial | Steve Villa

I chose Senior Care Authority and the placement industry because I wanted to make a difference in the community I grew up in. I’ve always been very comfortable around older adults, and when I see them struggling — and see their family members struggling — the compassion to help is what drives me.

I always tell people who are interested in getting into this business that if they’re doing it just for the money, it’s going to show. But if they’re doing it to genuinely help people, that will show just as clearly.

From the very beginning, I let families know that I will be with them during the tours we take. I help them ask the right questions and make sure they feel comfortable that they’re making the right decision. There’s never a rush. It’s always on their timeline. But I try to give them as much information as possible.

One of the main reasons I got into this business is that I don’t have to charge families anything to help them. If they choose one of the options I recommend, I receive a referral fee from the community.

Frank and his team at Senior Care Authority have been supportive the entire time I’ve been part of the organization. If I ever have questions, I can reach out to Frank personally or to any member of the team, and they help me get the answers I need.

I highly recommend Senior Care Authority for anyone who wants to get into the elder care industry.