Ombudsman

A professional who investigates and resolves complaints on behalf of residents of nursing homes and other long-term care facilities.

More Common Terms

  • Certified Nurse Aide (CNA) An assistant who is certified to provide general nursing care under the direction of a registered nurse or therapist. They help with every aspect of nursing care as well as provide daily personal care to patients such as bathing, eating, and exercisi...
  • Senior Centers Community or residential centers with activities and non-medical services designed for independent older adults to promote well-being, activity, social interaction and meals.
  • Ambulatory Aids Devices that help individuals move safely and independently. These include walkers, crutches, canes, scooters and wheelchairs.

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