Ombudsman

A professional who investigates and resolves complaints on behalf of residents of nursing homes and other long-term care facilities.

More Common Terms

  • Group Homes Also known as Board and Care or Residential Care Homes that offer personal care and individual attention for older adults, people with disabilities and others whose limitations prevent them from living alone. These homes generally provide a room (whi...
  • Skilled Nursing Facility (SNF) State-licensed facilities that provide a safe, therapeutic environment for individuals who require rehabilitative care or can no longer live independently due to medical requirements. Also known as nursing homes or convalescent homes.
  • Elder Abuse The situation where an older adult has been abused, neglected or exploited.

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