Ombudsman

A professional who investigates and resolves complaints on behalf of residents of nursing homes and other long-term care facilities.

More Common Terms

  • Adult Day Health Care A type of adult day service that offers comprehensive health services in addition to social and support services. Typical facilities will provide on-site nurses, therapists, social workers and other health professionals.
  • Continuing Care Retirement Community (CCRCs) A residential community that offers a continuum of care from private apartments to skilled nursing care at the same location. It is designed to meet changing needs while allowing residents to avoid relocating.
  • Advance Directive A legal document, also referred to as a medical directive, that documents an individual's preferences regarding the manner in which they would like to receive health care, in the event they can no longer communicate such wishes directly. Living Wills...

» View All