O'Neill Healthcare Bay Village in Bay Village

I was fortunate enough to join the O'Neill Bay Village team in October of 2021. I have been beyond impressed with this entire team as they consistently provide incredible care to every resident. The O'Neill family understands what it takes to care for someone at any level of care; from skilled to long term to Assisted Living & Memory Support. I am not only an employee, but also a family member of a resident. I would not trust any other team to care for my mom.

I highly recommend O’Neill Bay Village. The care team kept me and my family apprised of all facets of my moms needs and set us up for a safe transition home with all the equipment and medical supplies we needed. Thank you so much for everything!

September 19, 2022 Dear Katie, This note is a little late but sentiment has not changed. I have told everyone what a positive experience we had at O'Neill Healthcare Bay Village July 13- August 23, 2022. Thank you and your entire staff for taking such good care of Brian Duffin for 7 weeks this past summer. Words can not truly express how much we appreciate every staff member's help in his recovery from the traumatic events of a cardiac arrest, 2 open heart surgeries and a stroke plus everything else that occurred before he arrived at O'Neill Healthcare. Thank you to the many aides who did daily chores and to Corrinne, Jennifer and Stacy who I had personal contact with. Thank you to all the nurses - Savannah, Angela, Kathy, Brenda, and Ollie were all amazing in keeping watch over Brian's medical needs and contributing to his excellent recovery. Brian had many aides, and they were always friendly, patient, and willing to do anything that was needed. They came every time the call button was touched whether by accident or with purpose! All the little details that all the aides performed contributed to his well-being and recovery. A special shout-out to the entire physical therapy team - Alexis, Lauren, Melinda, Dana for physical therapy. Colleen, Dee, Jimmy for occupational therapy and Tracey for speech therapy. These people were outstanding in all the ways they helped Brian improve. They were always, patient, positive, and professional. And Brian improved by leaps and bounds during his stay. All the therapists were also especially kind and helpful to me. I learned so much by watching them work with Brian, plus I was able to participate which I so appreciate! I know there are many more people that contributed their time and talents - dietitian and kitchen staff, and the cleaning and maintenance workers are all to be thanked. Thanks to everyone at O'Neill Bay Village, Brian is on an amazing and very positive road to recovery. With admiration and continued gratitude, Jill and Brian Duffin

My 86-year-old mother's 11-day stay in skilled nursing after a hip replacement was a wonderful experience, from the nursing assistants and food delivery staff to the rehab, nursing staff, and case manager. Not only did she receive attentive care, all the staff was friendly and willing to listen and repeat information in a kind manner whenever she asked. Their dedication to her therapy also meant she had a good leg up (pun intended) when she headed home.

This is my second stay here with my bad medical luck! But after the first week all has gone great as expected! That’s the reason I returned for my broken leg rehab. Happy with everything especially the physical therapy work and super attentive nurses and aides. I’d highly recommend.