Arden Courts of Westlake in Westlake

Arden Courts of Westlake has been a blessing to our family. Our mother has been a resident for over 2 years and we're so thankful for all they do for her. The staff is tremendously caring to the residents and their families and the activities are great for engaging their minds and hearts. We feel very fortunate to have found Arden Courts of Westlake. They provide a bright, safe and friendly environment for mom which gives us peace of mind.

My family and I are surprised that the staff at Arden Courts of Westlake have become a second family to us. We are so lucky to have found such caring people who have a tough task of helping us battle and live with this terrible disease. We cannot ask them to do more than what they already do to provide for our loved one.

Moving my aunt to Arden Courts was the single best decision we have made concerning her care. When we first started looking at options for her, we were drawn into the beauty and “sparkle” of the new Vitalia in North Olmsted. At that time, her dementia was starting but was not glaringly obvious or a large concern for us. She was one of the first residents to live there as they had just opened. Yes, it was gorgeous and the food was good. That is where the positive things end. The rapid decline we saw in her in the couple of months she was there was unreal. I got calls at all hours of the night, screaming and crying that she’s been left in the bathroom for an hour, that she hasn’t eaten all day because her door is so heavy she can’t leave her room, that she has been yelled at, the list goes ON AND ON. It was just awful. We briefly considered their memory unit when we realized she needed much more personalized care, but found out that they use the same employees as the regular housing side, which almost entirely consists of temporary employees who don’t know anything about the residents. We were told they had specially trained staff to deal with memory issues; that is a flat out lie. We have four young children and I was feeling like I was being torn in half trying to be there with her but also home to care for my family. ENTER ARDEN COURTS. They have 100% changed my aunt’s life and my life in the process. I could physically see the change in her in just a week. She was clean, her hair was washed, she was dressed, she was SMILING and making jokes and whistling like she used to everyday. Having been a nurse for many years, they have given her many “responsibilities” around the building so she truly feels needed, included, and like she has a daily purpose. She is never in her room watching tv, she is always in activities or walking laps. As a result of her happiness and overall positive mental and physical health, I have been able to start *visiting* her instead of stepping in to fix extremely heated situations. I take my kids up to see her and we are treated like family, everyone jumping to help us carry things to the back. Every employee knows her by name, understands her quirks and needs, and handles any situation with other residents that I have noticed with the grace and kindness they deserve; exactly the way you hope your loved ones will be treated. I am forever grateful to Arden Courts for literally giving her a second wave of life. She was depressed beyond recognition, unwashed, miserable, and unhealthy at Vitalia. She is thriving, full of joy, active, and so happy at Arden Courts. Please do not make the same mistake we did and fall for the physical beauty of a place - it is the care, the history of the business, and the loving people who work there that make it the right choice.

I work at Arden Courts in Westlake, this is THE BEST place I’ve ever worked..I’ve been in Senior Care for 25 years, I was an STNA for 22 years and now I work strictly in Activities’s fir the past 5 years. It’s amazing the care and sincerity of the care givers, the activities are wonderful, fun for the residents and learning and keeping the brain and body active..I would recommend working here to anyone who loves caring for others! The management is active in the community, I always see the Administration out working on the floor, working wherever needed if needed. It’s a beautiful thing for real! I’m so happy here, you will be too!!

Our family has been extremely happy with the care provided by Arden Courts to our mother. Across the board, the staff has been very caring and conscientious. They treat our mother and us like we are all family. They are wonderful people, and we always feel comfortable talking with them about our mother and her needs. They are very responsive to both the physical and emotional needs of our mother. In addition, the nursing staff does a great job of staying on top of our mother's medical needs. I would recommend Arden Courts in Westlake without hesitation.