Aberdeen Crossings in Cleveland

I can’t say enough about the warm welcome my mom and I received from Keisha and the staff. Keisha went out of her way to make my mom feel welcome even before she moved in. She introduced my mom to residents who had similar interests as my mom. Keisha listen to both mine and my moms worries about moving and she was extremely patient with both of us! Keisha had a mover, who she felt would be very helpful to us, call me even before I made any calls! The food was wonderful and everyone we met was accommodating and very kind. Before my mom moved in, I visited a few times at different times in the day. I saw the staff handeling issues with care! I saw everyone saying ,”Hi” to the residents by name , as they walked by and asked questions about their families. Aberdeen is extremely clean and has a very caring environment. I love that my mom will stay in her apartment and can make it her own! I felt at home by the second time I went there. Not only are we going there because of all of the activities, care, cleanliness, staff, etc.. we are going there because we have found a wonderful support person in Keisha! I highly recommend Aberdeen!

My parents really enjoy the Aberdeen lifestyle. Since Jocelyn Zidar joined the management team, there have been positive changes to the quality of care and loyalty of the staff. Through her management, I have seen residents who are happier and employees who truly enjoy their jobs. The staff (99.9%) are respectful and have true compassion and provide quality care for the residents.

So impressed with the level of personalized care and support my parents receive. Staff are compassionate and respectful. Management is always responsive to questions or concerns. It’s very difficult living so far away, but the peace of mind that comes from knowing they are receiving excellent care, good food and have qualified caregivers available to them is invaluable. Truly grateful to the team at Aberdeen.